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After years of honing, improving and relying on infrastructure, law firms are embracing cloud-based software and systems to power their practices and streamline their operations.
With half demonstrating a commitment to leveraging cloud solutions — and only a small fraction not considering the cloud as part of infrastructure plans going forward — there is real momentum in harnessing the benefits cloud technology brings.
Cloud technology has the potential to streamline workflows with interconnected software and applications, increasing accuracy and collaboration, and all on secure offsite servers with frequent security updates for greater security, compliance and data management. There’s also the simplicity of expanding as you expand, removing reliance on scarce resource to manage and upgrade infrastructure.
In our Legal Sector Trends report earlier this year, we found that a quarter of law firms are solely using on-premise systems and a further 40% are using a mix of these and cloud solutions. While showing a move towards the cloud, without true cloud adoption across the entire tech stack it’s unlikely to garner the benefits firms are seeking.
“The collaboration and integration tools cloud software allows firms to use seamlessly can save countless hours spent on non-billable work, recover billable hours that have gone unrecorded, and provide a greater customer experience that will improve satisfaction and retention to boot.”
When examining the reasons firms are moving towards the cloud, it’s clear the cloud helps to answer several challenges. For example, four in five list risk management as a key reason. Data breaches have been of particular concern in the legal profession, with several cases over the winter. Cloud software means frequent security updates, digital collaboration tools and easier tools for greater governance — cloud technology ramps up security measures and keep firms compliant.
Greater efficiency and productivity are more pressing goals as the cost of doing business continues to apply pressure to’ bottom lines. It’s no surprise that over half identify them as a benefit they’re striving towards with a move to cloud technology. The collaboration and integration tools cloud software allows firms to use seamlessly can save countless hours spent on non-billable work, recover billable hours that have gone unrecorded, and provide a greater customer experience that will improve satisfaction and retention to boot.
The more software and processes law firms can move to the cloud, the more secure and productive they are likely to be. Software providers should be sought that look at your workflows from end to end to maximise your software’s potential to meet these goals.